Saturday, March 27, 2010

(Practical) Behavourial Science - part - I - Business Ethics

I don't know, but I have too many thoughts to write under this topic. May be being a lady, it looks the behavior is gaining lot of importance in my recent days. To a certain extent, unless you behave properly, you cannot live in this world. But, Behavior at Home is not considered, unless it raises issues on public. Well, i really have a lot to write, hence i have divided it into many parts.

The first One is Business Ethics ---

I had to agree that i am definitely not a Known Business woman. But as a tutor here for children, i am doing a business at a very small scale.

I never identified myself as a tutor for arithmetic. Situations and people made me so. I really had doubts in myself when i started doing it. So i did not demand for fees. They decided to pay a nominal amount, for which i agreed. I had arranged for two classes in a week for 2 hours. Many times during exams, they preferred to send children daily, i had never said no. The children came up with full marks.

The children liked my classes, they loved, as i never had given them any home work problems. Theory and Homework were done here in the class.

But during summer Holidays, I had to extend my classes for a single student for her entrance exam in India. I am Supposed to cover the entire syllabus in a month. So, I had to conduct the classes on a daily basis for 4 hours. (2 for theory and 2 for working all problems)
I never asked for an extra fee. I completed. But after a month, there was still a extension of two days.

I was feeling pretty sluggish and tired to take not because that i was ill. But may be less satisfaction, on the monetary terms. But I completed even those two days. The child and her parent was happy. They identified me as one of their important contacts.

On the other hand, I was working as a finance teacher in a School and i worked there for 10 days, in the month of December, including week ends. After that i did not continue there. I told them in advance. There was winter vacation two days after i left. So i was asked to do all my correction work, which i should be doing in the vacation. After i left the organization, i went and asked for the 10 days salary and they made me walk for 8 to 10 times and gave 5 days salary there.

Why such a difference? Does it mean that i am a fool to give more and get less???

Or For an established organisation, is it ok even if they treat their stakeholders badly?

I just got one answer... its looks so simple.... I made someone happy and satisfied.

Probably i don't know what will i do, if i even have such an established enterprise. Will I doing the "real Business" without Business ethics?

Or

Will i remain like the way i am to see all satisfied customers???